"I wanted to jot a quick note to you say thank you so much. To date, this has been the most difficult thing that I have ever experienced, but your help allowed us to find a wonderful and caring place for mom."

"Heidi, your continuous encouragement, clarity regarding options and caring helped me get through this most difficult time. Thank you very, very much for your support. I truly applaud your organization and the help that you provide to those of us in need. You are a terrific person to work with and I will always remember how much research, guidance and support you provided to me in trying to place my elderly father."

"I just wanted to let you know that I was able to get my Dad placed at Richfield Health Center yesterday! It never would have happened without your help! I want you to know that my family and I are TREMENDOUSLY grateful to you for the work that you do! I know you probably chalk it up to another day at work, but you really do change the lives of people with your knowledge and compassion for others, and it is really appreciated! Thank you, thank you, thank you! "