"I have been down such a long hard road with my Mom that I am happy to tell you (with a happy tear in my eye) I have found A PLACE FOR MOM."
"I wanted to jot a quick note to you say thank you so much. To date, this has been the most difficult thing that I have ever experienced, but your help allowed us to find a wonderful and caring place for mom."
"I just wanted to let you know how very much I appreciate the help that you gave to me. It was nice just to have someone listen. Family does listen but disagreeing doesn't always make the situation feel good. I have counseled people in my mom's situation, but it seems impossible when it hits so close to home. Again, I thank you so much and I am very glad to know that there are people out there like you for people like me."