"I just wanted to let you know that I was able to get my Dad placed at Richfield Health Center yesterday! It never would have happened without your help! I want you to know that my family and I are TREMENDOUSLY grateful to you for the work that you do! I know you probably chalk it up to another day at work, but you really do change the lives of people with your knowledge and compassion for others, and it is really appreciated! Thank you, thank you, thank you! "

"Again, you have saved the day! Golden Living Center in Edwardsville is going to take him on Wednesday. I appreciate all the effort that you have given Mr. Hayes. Thank you so very much. This is a very wonderful program that you have and I hope it always continues."

"Thank you for all your help. It is so nice to know there are caring people like you out there to help. We will certainly keep you in mind when it becomes necessary to put her in a nursing home long term."